Saturday, 5 October 2013

Services & Services Marketing

A service can be defined as any act or performance one party can offer to another that is essentially intangible and does not result in the ownership of anything. There are certain models which explain service marketing in detail like the GAP`s model but none of them will be relevant to my product.

Kinley as a product is directly sold to the customers at any beverage or grocery store and as it is a pure tangible good there is no service or any of such sort involved during the sales of the product. The only thing which kinley offers is at the label on its bottle for its feedback or any complaints .

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